Wellbeing & Support
Sometimes it can help to speak with someone anonymously. This link contains services that other people have found useful that you can contact by phone, emai...
Thu, 2 Apr, 2026 at 3:37 PM
Feeling low, alone, or disconnected from who you used to be can be really difficult. You’re not alone in experiencing this, and there are small steps you ca...
Tue, 14 Apr, 2026 at 9:44 PM
Can I take a break from the app? Yes, absolutely. You can take a break at any time if you feel like you need to step away and recharge. We know how easy it...
Thu, 2 Apr, 2026 at 3:30 PM
Once you choose to take a Wellbeing break, it will remain in place for the full 8-hour duration. During this time, access to your account is temporarily res...
Tue, 7 Apr, 2026 at 3:01 PM
We aim to respond to all support tickets within a couple of working days. Our team reviews each request carefully to ensure you receive accurate and hel...
Tue, 14 Apr, 2026 at 8:00 PM
Providing clear and detailed information in your support request helps our team investigate and resolve your issue more quickly. When submitting a ticke...
Fri, 24 Apr, 2026 at 11:29 AM
Our Support team works hard to review incoming messages as quickly as possible and provide help where it’s needed most. While the support inbox is monitored...
Fri, 24 Apr, 2026 at 11:33 AM
We’re really sorry that you’re feeling this way. TalkLife is an online peer support community, not an emergency or crisis service. While our platform is...
Fri, 24 Apr, 2026 at 12:01 PM