Troubleshooting

I am experiencing technical issues with the TalkLife app, what should I do?
We are really sorry to hear this and keen to understand the issue so we can get this resolved for you.  Please first of all ensure you are running the late...
Thu, 15 Jun, 2023 at 2:23 PM
Why Are My Notifications Not Working?
Missing notifications can be frustrating, especially when you rely on them to stay connected and engaged. If you’re not receiving notifications from the Tal...
Thu, 2 Apr, 2026 at 4:07 PM
Why am I seeing “This email is associated with another social media account” when resetting my password?
This message means that your TalkLife account was originally created using a social login (such as Google, Facebook, or another platform), rather than a sta...
Tue, 14 Apr, 2026 at 4:37 PM
My account was hacked, what do I do?
If you believe your TalkLife account has been hacked or accessed without your permission, the most important thing to do is contact our support team as soon...
Tue, 14 Apr, 2026 at 4:42 PM
How do I keep my account safe?
Keeping your TalkLife account secure is important, and there are a few simple steps you can take to protect it from unauthorised access. One of the most...
Tue, 14 Apr, 2026 at 4:57 PM
Why aren’t my Hero subscription features activated after payment?
If you’ve completed payment for your Hero subscription but your Hero Perks are not yet activated, this is usually due to a temporary sync issue between your...
Tue, 14 Apr, 2026 at 8:18 PM